12-15-2013 10:29 AM
Hello,
My Canon PIXMA MG5420 Printer will be inactive for several weeks. What is the recommended best practice for preventing the ink cartridges and printhead from drying out and clogging due to inactivity?
Thanks,
Bill
01-12-2014 05:54 PM
Hello BSquared18,
The printer can be stored with the ink tanks and print head installed, make sure the printer is powered off properly so that the print head is capped. If you have print quality issue once the printer is out of storage, follow the steps listed HERE to perform a print head cleaning.
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