B200

[Mattiemo]

How do I get rid off b200 error code? I've washed it in hot water cleaned to with rubbing alcohol nothing works. Printer is like new. Please help

[Danny]

Hi, Mattiemo!

So that the Community can help you better, we will need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://usa.canon.com/support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[Mattiemo]

It a canon pixma mx712 US: CIJFA10BK10376 multi funtio. Printer. K10376 serial #aclg[remainder of serial number removed due to privacy concerns]

[Michael]

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

[raconteur50]

The easiest way to fix this error is to open the printer as if you were going to change ink, wait for the cartridges to move past the half way point around 3/4 across and simply shut the lid. This works every time for me, although it may take a few tries. The method described in this video did not work for me and it takes a while-this method is much easier and after you complete this simple technique, a person will then have control of the printer and can do whatever type of maintenance they would like-it gives you your printer back.

[violetcrumble]

raconteur, lifting the lid as if to change ink didn't work for me. what video are you referring to? thanks.