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A really basic question

Markdoyle
Contributor

Please help. I have an MG6650 connected to my Mac with only a USB wire. I could copy, print and scan using the LED display on the MG6650 no problem until now. But I think I have messed up the settings for scanning somehow. So now I cannot scan. What used to happen is I used the LED display to scan then the scan came up in the 'Image Garden' on my screen. But this no longer happens. What have I reset or done wrong please? I have tried all the online manuals and they all assume one has downloaded the software and are just too complicated. I have not downloaded any software but the scan function used to work fine. I fear I may have reset something or that I've forgotten the correct sequence for pressing the LED display buttons? 

12 REPLIES 12

Hi John I took your advice and phoned the cannon support line (UK). They showed me how to do the IJ facility thing and it worked! They are going to send me the best driver direct and I'll try that to see if I can make the LED buttons work.If I cant  I'll just use the IJ shortcut they have given me. I am really grateful for your help = thank you John. 

Glad to help. I've seen a number of posts about pushbutton issues with some of the later OSs.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Yes, cannon later told me there is a compatibility problem with Sierra and the LED buttons. So I'll stick to the other method. You were a great help to me - thank you. 

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