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cannot install Digital Photo Professional for Canon 6D and Windows 11

angellus
Contributor


On the Canon download page, when I select Digital Photo Professional 4.18.0 for Windows,

the installation process does not go ahead.  

Also,  Zoom Browser is nowhere to be found for download

______________________

canon error.png

 

1 ACCEPTED SOLUTION

angellus
Contributor

I downloaded the programs from the original CD that came with the Canon product

View solution in original post

12 REPLIES 12

to me the advantage of using software to download the pictures from the memory card is that the program automatically places the downloaded files into newly created folders that are named according to the date that the images (photos and videos) were taken.  I like to have my image files arranged this way.
folders.png



shadowsports
Legend
Legend

Greetings,

While we understand your desire for convenience, using the CD that shipped with your camera is going to try to install software on your new Windows 11 OS that is about 10 yrs old.  This is not a reliable or long term solution.  It can also introduce new problems and frustration that we like to help you avoid. 

I recommend you use DPP v4.18.0 and EOS Utility v3.17.0 fir windows 11

Canon Support for EOS 6D | Canon U.S.A., Inc.  

@Waddizzle made an excellent point.  Zoom Image browser is no longer being supported or developed.  Its deprecated and should not be installed.  It may work today, for a week, or until Microsoft makes a change or updates its OS.  

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

smar9960
Contributor

I just contacted Canon again about the Digital Photo Professional not working. It looks like it is installed but when I open the app I get the following error message.  

smar9960_0-1722628151668.png

every version i try get the same results

 

 

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