cancel
Showing results for 
Search instead for 
Did you mean: 

Trouble Enlarging Landscape Pics in iPhoto

Crews115
Apprentice
I just bought the T3i. The first time I downloaded pics to iPhoto on my Mac I had no problems opening them. The 2nd time I downloaded pics into iPhoto they downloaded fine, however when I click on the picture to make it larger I am getting a black screen with a big white circle that has a black exclamation mark in it. This is only happening to the pictures I took that are landscape. I did not download the software that came with the camera b/c the first time I downloaded the pictures it worked fine. I am worried b/c the pictures I downloaded the 2nd time are of my little girl's 2nd birthday party! I couldn't even select landscape pictures to upload to Snapfish. Please help. I have the pictures on the SD card still so I'm hoping I can still get them developed.
3 REPLIES 3

Scatterbrained
Enthusiast

is it possible you changed the file settings in the camera to Raw instead of jpeg?

Richard
Product Expert
Product Expert

Hi Crews115,

I'm sorry to hear that you're unable to open images from your EOS Rebel T3i.

 

I have to agree with Scatterbrained in this case.

 

It sounds like your images have been taken the RAW format.  To check this out, take a look at the file extension.  Does the filename end in ".JPG" or ".CR2"?

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

NSGod
Apprentice

What version of OS X are you using, and what version of iPhoto?

 

For the record, iPhoto and OS X are perfectly capable of editing (T3i) RAW images, provided you're using a fairly recent version of both iPhoto and OS X, and have the latest Camera RAW Compatablity updates installed.

 

For example, iPhoto '11 edits the RAW files from my T4i just fine:

 

iPhotoRAW.png

 

I don't recall offhand when iPhoto first started supporting RAW, but from the look of the screenshot included in this KB article is anything to go by, it was a long time ago: http://support.apple.com/kb/HT2297 (that's from between OS X 10.3 and 10.4 -- or late 2003 to late 2005ish).

 

To be able to help the OP, we really need to know more about what version of OS X and iPhoto....

 

 

Announcements

07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500