Tethered capture troubleshooting with Canon 5D Mark III and Adobe Lightroom

[lwalker]

I am having considerable difficulty with my Canon 5D Mark III and its pairing with Adobe Lightroom (5.7.1). 

During tethered capture sessions, the camera frequently disconnects from Lightroom, continuing to capture images (1 CR2 file every 8.0 sec), but the images stop importing into Lightroom.  Restarting the camera, computer, and software doesn't always fix the issue, but other times it does help.

I'm not sure if the underlying issue is with the camera or the software. This is becoming increasingly frustrating and I am not sure what to do.

[jrhoffman75]

Found this on the web.

https://helpx.adobe.com/lightroom/kb/your-camera-disconnects-tethering.html

[lwalker]

Hi John,

Thank you for your suggestion. Unfortunately, I have already tried this, but it hasn't improved the situation.