Thanks for the reply!
Yes, this has all worked for me in the past; many, many times. I'm an amateur astronomer, and have even gotten a book published on it, with over a hundred images, all taken by me and processed through this set-up. I'm not trying to boast; just explaining that I know -- at least to a fair extent -- what I'm doing.
I found this page at Microsoft. It's a list of known issues that might affect user's computers. And if you scroll down, there is an item called 'Some apps might fail to playback, record, or capture video'. To 'fix' this, Microsoft requires the user to go through a process of signing up to something, and then going through a list of steps to remove the particular bit of updating, so your computer goes back to its previous settings. I'm not a fan of computer tech lingo and jargon, with the additional unclear language they use to get you through things. They always seem to assume that anyone looking at their info is already familiar with what they're doing, so they leave out vital information and definitions. My eyes started glazing over after reading just a few lines. I'll go through it if I have to, but since I don't even know whether this will fix the issue, it's hard to get motivated to slog through the steps.
I'm bothered that, rather than actually fixing this issue and including it in another update, Microsoft makes me go through these steps to maybe solve my problem. And this is just one of the many items on the list. I realize that operating systems are increasingly complex, but this is what this very profitable company does, and what we pay for.
I'll end my rant now. I just hope someone responds to my post and says, 'Oh, no, I had this same problem. Just do this simple thing and all will be well.' If that doesn't happen fairly soon, I'll bite the bullet and try the steps Microsoft suggests. Yuck.
