To my knowledge, Canon has never supplied this software. Shutter count can be provided if the camera is sent in for inspection or cleaning.
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There are apps to do that. I wondered if the camera software would show it, no idea why it wouldn't as useful info.Search for canon eos shutter count. Annoying Canon abandon older cameras allowing updates but not downloads ?? There are probably more older cameras without CD software than there are new ones so why not make it available.
I have bought a used camera, there were two (7Ds) same price one with 12k count and one with 10k count. I wanted the 10k one as the noted no scratches on lcd etc, want to make sure they sed the right one. Sure they will but just an integrity test I guess 🙂
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.