10-15-2019 08:54 AM
I tried multiple times to download the Canon software and firmware from this site to my HP ELITEBOOK 8670 . It wont download... what's the solution?
10-15-2019 09:02 AM
Greetings DarryCox,
What site?
What product?
Please give us more information about the product you are seeking support for. Then maybe we can help.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
10-15-2019 09:04 AM
Hi DarrylCox.
Welcome to the Canon forum! So that the Community can help you better, we will need to know what model Canon
equipment you are using. Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
10-15-2019 09:14 AM
Hello. It's a CANON EOS REBEL T5I and the windows 10 64-bit download software is what's needed
10-15-2019 09:16 AM
I have a CANON EOS REBEL T5I and I tried downloading the windows 10 64-bit Canon editing software and firmware from the official canon site
10-16-2019 05:15 AM - edited 10-16-2019 05:16 AM
Firmware v1.1.5 here
DPP 4.11.0 here
For the DPP download, you have to enter the camera's S/N.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
10-16-2019 05:27 AM
I did that too.
10-16-2019 08:53 AM
Rick,
Thanks for posting that you are using DPP 4.11; after I upgraded to 4.10.50.1 the earlier "memory leak" issue returned with a vengeance last Saturday while I was editing around 500 RAW files captured during Friday night football using my 1DX and 1DX 2. I had to exit and restart DPP twice during a three hour editing session because DPP would slow to a crawl after editing numerous RAW files even though the dual processors and GPU were both very lightly loaded running under 5%. Total system memory usage was a around 3% of available RAM but DPP was grabbing 9 gigs and choking on it.
Hopefully 4.11 will be back to the stability of earlier 4.10.x versions. I just started installation of 4.11 after I read your post.
Rodger
10-16-2019 10:28 AM - edited 10-18-2019 09:18 AM
Rodger,
Good Morning. My primary editor is DxO PhotoLab Elite. I like DPP, but its lack of 3rd party lens correction support made me look elsewhere for an editing solution. I like my Sigma lenses as much as my Canon gear.
I do have DPP 4.11.0 installed on one laptop, but haven't used it enough to confirm any issues, memory leak, etc.
I'll try it the next few days and let you know if I notice anything irregular. As always, I uninstall the earlier build, before installing the newer version.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
10-16-2019 10:39 AM
@DarrylCox wrote:I have a CANON EOS REBEL T5I and I tried downloading the windows 10 64-bit Canon editing software and firmware from the official canon site
I think you may need to enter your camera's serial number. Is that the problem?
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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