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Powershot sx540 hs will not connect using camera connect to a windows 11 computer

davidah
Apprentice

I have been trying to connect my camera to my windows 11 laptop and they seem to not be able to discover each other.

 

On the camera's end, I have pushed the wifi button, added my camera to the same network as my laptop successfully, selected connect to a computer, selected add a device, then let it search but it never finds my computer. 

On the computers end i go to Bluetooth and devices, select cameras, select add a network camera, and after searching for a few moments it never discovers my camera. 

I downloaded camera window for windows 10 thinking it will fix the problem, but every time I try to run the software it displays a message saying "Cannot detect camera. Check connection to camera, then retry". Not really sure where to go from here 

1 REPLY 1

Waddizzle
Legend
Legend

Welcome.  I suggest that you refer to the “How to “ videos at this link.

https://www.usa.canon.com/support/p/powershot-sx540-hs 

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