05-15-2016 04:01 PM
I got my Canon t5 January 2016, I recently found out it includes Eos Utility. I have the physical CDs.
Today I inserted the solution disk to install the software, but when I clicked "Set up" nothing happens... it'll open something on my dock and then dissapear. It just won't install or anything at all!
Please help!
I am running Mac OS El Capitan!
05-17-2016 05:16 PM
Hi Woodrm2,
Thank you for Posting!
You may access the EOS Solution Disk and software for your camera by clicking here. Once on this page, please scroll down to "Drivers & Downloads", then locate the drop-down operating system selector.
Once on our site, please choose "OS X Yosemite", then click on software to access "EOS Digital Solution Disk Software 29.1A for Mac OS X..". Next, click on the [Select] button to the right, then click on "" (in red) for installation instructions.
Once you've installed the EOS Digital Solution Disk Software, please use the drop-down menu to select your computer's operating system, the install the software updates for your camera.
05-18-2016 12:43 AM
I've tried this a few times, but everytime i go to open it, I click it, and nothing ever pops up. It shifts my dock on the bottom of my mac like something is going to open, and then nothing ever opens!
05-18-2016 08:15 AM
@woodrm2 wrote:I've tried this a few times, but every time i go to open it, I click it, and nothing ever pops up. It shifts my dock on the bottom of my mac like something is going to open, and then nothing ever opens!
Is it possible that you're inadvertently telling the program to look for an actual CD, rather than an installation file or folder? The noise from the dock suggests that it's trying to query an actual (or hypothetical) CD reader.
05-19-2016 05:24 PM
That may be the problem! when I click the updater, it asks to look for a CD, but says none is found!
05-17-2016 05:32 PM
Your disks are probably too outdated for El Capitan. You can get the latest applicable software from Canon's website. I just went there and downloaded DPP 4.30 this afternoon and I have El Capitan on my Macbook Pro. Once download is complete you can double click on it in your Download sidebar on your Mac.
05-22-2017 07:32 AM
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
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