Mac OS X 10.8 can't install Solutions Software

[stuartworley]

I can't get the Solutions CD to install/update the Canon software on my Macbook Pro. 

Running 10.8.3

I have DPP 3.11 installed. 

Also tried downloading updaters from Canon web, but these don't work either. 

Turned off 10.8 Gatekeeper security. Still no joy. 

What gives?

[foxvidpro]

You might be trying to be too complicated. sign in as normal, Sys Prefs > Users & Groups > Click the Plus sign > create a new user. Back to your normal user > Log out > Log in as the new user > install software. Delete the user profile when it's installed and you've signed back in as yourself and checked it works.

[sundowner14]

Will give it a go...thanks.

[sundowner14]

Nope, still no joy....

[foxvidpro]

Sorry - works for everyone else! Creating a new user is a known work around for some software installs not just Canon's DPP. Try running ONYX (Google it) first then try an install with a new user again.

[sundowner14]

Ok fox; will give it a go. Thanks again.

[sundowner14]

Still no luck. Went through all the steps as advised and it simply will not play. Funny, I was able to install OnyX with no probs at. Completely at a loss.

[foxvidpro]

Sorry, I'm all out of suggestions then.

[sundowner14]

Efforts appreciated Fax. Waiting for Canon body for pick up on this, and will also try on the Apple forum.

[sundowner14]

Anyone at Canon reading this?

[Kjr1953]

Seems not, I am stuck as well 10.8.4 and solutions 28.1 both latest, still incompatible