Hi Canon Community,
I recently purchased a Canon M50 Mark II and it comes with 1.0.4 firmware. I noticed that Canon US has up to the firmware 1.0.3. How it this possible? I did my research and it looks like that firmware exists in SouthEast Asia? I have heard that this happened to other people even when they purchased from a certified dealer. Please, anyone, I need help to make my camera work. It is not being read by my Mac M1. Can I downgrade to 1.0.3? How can I solve this issue, I will mainly use the camera for livestreaming, using it as a webcam. Please help. THANK YOU!
I have 3 M50 mkii s--2 of them are 1.0.3 and one (a refurb from Canon) came with 1.0.4- The 1.0.4 can not connect to the blue tooth remote because the remote menu item normally coupled with the 2 sec. self timer menu option under drive mode does not exist on the 1.0.4 camera. When this weird firmware version excludes menu items that are essential for camera functions-It has to go back. This just isn't right. probably would have missed this if I didn't already own two M50/2 cameras
It can't be detected by other applications. I wish the choice to update the firmware was given to the consumers. I can't return this camera so I hope Canon release this new firmware so that the computer drivers are also updated.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.