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Issue with Canon Camera Connect App gives me a 403 or 404 error

RickSchadt
Apprentice

I am trying to connect to the app to transfer photos from camera to Iphone. If I select Sign in I get a 403 Error, request blocked, if I try to Create a canon log in I get the same error. My Iphone is not on a vpn, I have tried both with wifi and 5G connection to the internet and both fail.

2 REPLIES 2

Stephen
Moderator
Moderator

Hi there! 
You need to make sure your camera is registered and linked to your CanonID

If you need one-on-one help, please reach out to support at 800-OK-CANON (800-652-2666).

RickSchadt
Apprentice

Stephen

Not sure how having my camera registered (it is) would even be know by the app before I even log in?  I cant even get to a screen to log in with the app on my phone....it gives me an error when I try to get to the page to load my credentials?

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