Issue DDP4.6.10 installer

[jaw1947]

Downloaded DDPW4.6.10 installer .zip   unzipped and loaded on Aspire vx5-591g 2.8gb Intel I-7 16 gb ram  NVIDIA GEFORCE GTX 1050ti  Can not get DDP TO RUN,  Suggestions, known issues?

[jaw1947 · Accepted solution]

Thanks for responce, it is Intel cpu.  No error mess.  Click on DDP short cut and get hour glass for few seconds, then just desk top screen.  DDP does not start.  Sorry for confusion, put laptop system configuration in text.

[Waddizzle]

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@jaw1947 wrote:

Downloaded DDPW4.6.10 installer .zip   unzipped and loaded on Aspire vx5-591g 2.8gb Intel I-7 16 b.b. ram  NVIDIA GEFORCE GTX 1050ti  Can not get DDP TO RUN,  Suggestions, known issues?

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Either I am not keeping up with the nomenclature, or you have a couple of undecipherable typos.  

At any rate, are you running an Intel "core" CPU.  What error message are you getting?  We cannot see your screen.

[jaw1947 · Accepted solution]

Thanks for responce, it is Intel cpu.  No error mess.  Click on DDP short cut and get hour glass for few seconds, then just desk top screen.  DDP does not start.  Sorry for confusion, put laptop system configuration in text.

[RobertTheFat · Accepted solution]

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@jaw1947 wrote:

Thanks for responce, it is Intel cpu.  No error mess.  Click on DDP short cut and get hour glass for few seconds, then just desk top screen.  DDP does not start.  Sorry for confusion, put laptop system configuration in text.

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Anything relevant in the Windows error logs?

[Waddizzle]

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@RobertTheFat wrote:

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@jaw1947 wrote:

Thanks for responce, it is Intel cpu.  No error mess.  Click on DDP short cut and get hour glass for few seconds, then just desk top screen.  DDP does not start.  Sorry for confusion, put laptop system configuration in text.

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Anything relevant in the Windows error logs?

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The OP failed to answer one question that I posed.  I suggest that they need to call Canon, instead of playing 20 questions.

[jaw1947]

Unaware of what question was unanswered or there being a time limit for responce.