11-26-2014 04:36 AM
Hi to everybdy
Until yesterday morning i was happily working my 5D mk2 with Zoom Browser EX when i finally got the 7D mk2 Camera and installed the new software.
During install the software fails to install Image browser EX, (i have installed also Silverlight) but with no result
now neither Zoom Browser nor Image Browser are allowing me to download files from CF/SD
Zoom browser shows me the screen but gives me an error message if i try to access the card reader...
(presently i have 3x 64 GB memoryunits + 4 x 16 GB units and it is rather Boring and time consuming to have to download all the images manually.
Eos utility is working correctly but i rather prefer to keep the camera using rather than to connect same every time to the PC
can anyone help me around this bug?
thank you
11-27-2014 10:13 AM
You should always uninstall old software before you install new software. I would uninstall everything and reinstall the new DVD.
12-04-2014 11:12 AM
oh i certainly did, but it didn't work
finally i solved by installing the software on my laptop which runs the same software and it worked. So I copied the installed folder to my desktop and now it runs as expected.
Maybe there is some weird .dll which prevented the smooth installation of the image browser.
Thanks so much for the reply
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.