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EOS utility 3 not working for me

brianajo
Apprentice

I couple days ago i was about to down load a batch of photos while in EOS util 3 , and i got a message. sawing a new version was available. So i opted to download the new version.

Now it will not even load properly the farthest i get is a greyed out loaded version the download images will not activate. However I can get to preferences!

wiindow 10pro

5 REPLIES 5

Waddizzle
Legend

If you did not reboot, then try that.  Does the PC recognize the camera?

--------------------------------------------------------
"The right mouse button is your friend."

I have rebooted several times since installing software

Every Night.

brianajo
Apprentice

So I have 3 canons T6i, RP, and R, now it gets wierd!

The T6i and  RP are recognized and util 3 starts up and I can down Load images.all good with these 2.

the EOS R is recognized but util 3 does not starts up  I to start it and i get a greyed out screen and right click does nothingCanon EOS R.JPGCanon EOS R pref open.JPG

brianajo
Apprentice

Sooo  first to clarify..

My problem was when I was using the "USB" Wire to down load images

I also have 2 computers and it worked on laptop not the desk top..

this has happened before and it cleared itself up!

today..It clear itself up!

SO problem Solved it's Self

nothing to do with Wi-Fi or Blue tooth!

Thanks

 

Harold032
Contributor

If even after closing the 'EOS Utility' app and disabling it from opening up automatically when the camera is connected, the 'EOS Webcam Utility' is not working on your PC, then restart your computer. Restarting your PC will reset all USB connections among other things and that will most likely fix the problem for us.  Hyvee Huddle Log In

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