I connected my canon 80D with my mini usb and show laptop icon but it preview as only "EOS Webcam Utility" logo without any error. I already close EOS utility and download EOS Webcam Utility also download pro version of it. My system is windows 11 ver. 22H2 , my 80D's firmware ver. is 1.0.3
Did you restart the computer after installing the Webcam Utility?
Did you then open a compatible streaming program after connecting the camera such as OBS, Skype, or one on Canon's list of compatible programs?
Yes, I already restart the computer after install it (twice, one for normal version and pro version) and yes, I already try it on OBS and have a same result but i don't have any screenshot because my OBS crash when I look it to properties
I also have an 80D camera. I installed the original version of EOS Webcam Utility for a test for you. When I opened Skype and clicked on settings and then on Audio & Video, the camera video was seen in Skype's video test window. Have you tried another program besides OBS?
When you try to use the EOS Webcam Utility, the regular EOS Utility must not be running. You must also shut down the EOS Utility Launcher Service, which can be found in the System Tray.
Oh, yeah. If Windows prompts with a dialog window asking what should it do when it detects your camera on the USB port, select “Take No Action.”
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.