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EOS Webcam Utility for t3i on 2019 MacBook Pro - multiple issues

PaigeErlich
Apprentice

1. It typically works with Teams right away, but sometimes it doesn't and I get the error image.

2. It takes a long time, sometimes 20 minutes, for Zoom to recognize it.

Both of these are unpredictable and I haven't been able to figure out what's causing it to work / not work / take so long.

3. I'm using OS Monterey but it wasn't listed. When I installed it, it said it detected Catalina so I chose that. Could that be a source of the problem?

1 REPLY 1

Waddizzle
Legend

Yes, that could be the source of the problem.  

When you start Zoom and it doesn’t detect the camera, then try turning the camera off and back on.

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