04-04-2022 01:43 PM
1. It typically works with Teams right away, but sometimes it doesn't and I get the error image.
2. It takes a long time, sometimes 20 minutes, for Zoom to recognize it.
Both of these are unpredictable and I haven't been able to figure out what's causing it to work / not work / take so long.
3. I'm using OS Monterey but it wasn't listed. When I installed it, it said it detected Catalina so I chose that. Could that be a source of the problem?
04-10-2022 10:12 AM
Yes, that could be the source of the problem.
When you start Zoom and it doesn’t detect the camera, then try turning the camera off and back on.
09/26/2024: New firmware updates are available.
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