EOS Utility not working with Windows 10

[almaniac]

Hi all, 

  I just upgraded to Windows 10, and immediatly ran into the problem that is described in this thread about Windows 8:

http://community.usa.canon.com/t5/Software/Eos-Utility-problem/td-p/1189

After reading that thread I decided to unplug the other USB devices I had in the computer at the time (Garmin Watch, USB key, smart phone) and turn off the camera.  I then turned on the camera and ran the EOS utility and it found my camera and worked correctly.

Clearly this problem is still not resolved, but that simple work-around gets me downloading my pictures again.  There are a lot of other things people tried in the above thread, but I just unplugged the USB devices and was good to go.

[HighSierra]

How do I change this: "C:\Program Files (x86)\Canon\EOS Utility\EOS Utility.exe" /AutoStartUp" 

Where do I add the "2"?

[HighSierra]

 If you are referring to Downloading the EOS utility updater, I've done that.

[ceesvg]

the EOS 2 utility is (at least on my laptop) in the folder

:

C:\Program Files (x86)\Canon\EOS Utility\EU2

and is called "EOS Utility 2.exe"

Any shortcuts or startup items should point to this program.

This worked for me 🙂

[HighSierra]

Hey ceevsg, thanks. That was what was missing. My shortcuts referenced another version of the EOS utility. I wonder if Win 10 upgrade changed the references or if "2" is the version for Win 8 and 10.

[fedorenkosergiy]

You have to download EOS Utility upgrade and install it

Open chapter Software and select EOS Utility 2.14.20 Updater for Windows

 Download

[HighSierra]

I had already done that.

[ceesvg]

I assume that the EOS utility 2 indeed is for windows 10... not sure...

But Canon didn't make any rumour about it. At least it slipped my attention 

[JerseyDog]

It's not mentioned in the windows 10 updates, I found it in the 8.1 section. I guess Canon doesn't know you can go from 7 to 10... 😞

[ceesvg]

😂😂😂😂

[HighSierra]

 There should be enough information in this thread for them to figure out the problem.