05-15-2024 12:04 AM - last edited on 05-15-2024 09:16 AM by Danny
I upgraded to MacOS 14.5. It seems to have broken EOS Utility; I cannot download photos. My Canon R5 worked fine with EOS Utility under MacOS 12. It shows as connected but no photos are displayed nd the dialog is grayed-out.
Is there a workaround?
Jim DeWitt
Solved! Go to Solution.
05-15-2024 09:29 AM
@Mostly_Birds wrote:I upgraded to MacOS 14.5. It seems to have broken EOS Utility; I cannot download photos. My Canon R5 worked fine with EOS Utility under MacOS 12. It shows as connected but no photos are displayed nd the dialog is grayed-out.
Is there a workaround?
Jim DeWitt
If you are just looking to download photos you could use Apple Image Capture.
05-15-2024 05:56 AM
Hi,
I read your issue and I have a suggestion for you. To work around the issue with EOS Utility on MacOS 14.5, try the following steps:
These steps should help you get back to downloading photos from your Canon R5!
05-15-2024 09:29 AM
@Mostly_Birds wrote:I upgraded to MacOS 14.5. It seems to have broken EOS Utility; I cannot download photos. My Canon R5 worked fine with EOS Utility under MacOS 12. It shows as connected but no photos are displayed nd the dialog is grayed-out.
Is there a workaround?
Jim DeWitt
If you are just looking to download photos you could use Apple Image Capture.
05-15-2024 10:43 AM
Thanks. It's a decent workaround. Somehow, in 40 years using a Mac, I never noticed the Image Capture app. Image Capture doesn't allow renaming files on import, but I can alter my workflow to do that with Photo Mechanic Plus's Batch Rename fearer.
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