12-07-2015 06:20 PM - edited 12-07-2015 06:26 PM
I plug my EOS 70D into the USB connections on my Mac (27-inch, Late 2013). I am runnion OS X Yosemite.
EOS Utility 2 launches. I select Starts to download images.
The utility starts to download pictures from the camera and freezes after loading 1 or more pictures. The utility is locked at this poiint, cancel won't work. I have to force quit.
After 3-4 tries it eventually completes the download.
12-09-2015 03:08 PM - edited 12-09-2015 03:12 PM
Welcome to the Canon Forums and thanks for your inquiry!
The Forums aren't meant for immediate assistance, but are designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.
If this is a time-sensitive matter, our US-based technical support team is a much more efficient way to get help! They're ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) Monday-Friday: 8:00 am to 12:00 am, Saturday: 10:00 am to 8:00 pm
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.