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EOS Utility and Windows 11

MrW
Apprentice

When is Canon intending to correct this issue?  I would like to use the utility to connect my camera to the computer for remote portrait pictures. Is there a live person available to discuss this?

8 REPLIES 8

Waddizzle
Legend
Legend

This is only a user forum.  If you wish to make an official complaint with Canon, then I suggest that you contact them directly.  

Meanwhile, help someone to help you.  What camera are yo using?  I just looked up the EOS R6, and Windows 11 software is available for the EOS Utility and Digital Photo Professional.

https://www.usa.canon.com/support/p/eos-r6 

--------------------------------------------------------
"Enjoying photography since 1972."

OmniChi
Apprentice

I am having the same issue, EOS Utility installer outright crashes when run under Windows 11.

I am using a 60D.  I did not think I needed to make a formal complaint but I was hoping someone discovered a way to make it work.


@MrW wrote:

I am using a 60D.  I did not think I needed to make a formal complaint but I was hoping someone discovered a way to make it work.


Your post did not ask a technical question.  It came across as an angry rant, to me.  

Thank-you, for stating which camera you are using.  Software is available for the 60D on Windows 11.  This is a link to the product page for the 60D.  You may need select an older Windows OS for the EOS Utility.  Installing the EOS Utility 3 used to also install EOS Utility 2, but apparently the most recent versions no longer do so.  

https://www.usa.canon.com/support/p/eos-60d 

--------------------------------------------------------
"Enjoying photography since 1972."

Please start a separate thread of your own for your issue.  Thanks.

--------------------------------------------------------
"Enjoying photography since 1972."

normadel
Elite
Elite

Odd. I have EOS Utility 2 and 3 installed on Windows 11 computers and they work fine.

Cameras are 6D, 60D, 50D, Rebel T1i.  The correct EU version opens for the connected camera.


@Waddizzle wrote:

@MrW wrote:

I am using a 60D.  I did not think I needed to make a formal complaint but I was hoping someone discovered a way to make it work.


Your post did not ask a technical question.  It came across as an angry rant, to me.  

Thank-you, for stating which camera you are using.  Software is available for the 60D on Windows 11.  This is a link to the product page for the 60D.  You may need select an older Windows OS for the EOS Utility.  Installing the EOS Utility 3 used to also install EOS Utility 2, but apparently the most recent versions no longer do so.  

https://www.usa.canon.com/support/p/eos-60d 


Version 3.13.10 will install EOSU2 along with 3.

John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

normadel
Elite
Elite

EU 2 and 3 can also be installed separately at different times if you have one and find you need the other for different cameras.  Also deleted separately...removing one does not affect the other.. 

Holiday
Announcements
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11/20/2025: New firmware updates are available.

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07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

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7/17/2025: New firmware updates are available.

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05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

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