EOS Utility Not Working with MacOS Sierra

[ossian]

I am using a beta version of the new MacOS Sierra. In the early stages of the beta, the EOS Utility worked fine but in the past 2 releases, it has failed.

I am using a Canon EOS 700D and v2.14 (2.14.10.2) of the utility. I aslo use an iMac 2009.

I have filed a bug report with Apple on this one, but there has been no action on their part yet to sort the issue. In any case, I suspect it may be left to Canon to update their software in line with the OS release.

Just wondered if anyone else had experienced the problem and if Canon were aware of it?

[Waddizzle]

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@Miamic70 wrote:

Funny, several of my responses have been deleted. 

Maybe social media is goin to be a more appropriate place for me to seek answers since obviously this "support" forum lacks support and is full of Canon cronies. 

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This is not a "support" forum.

[Miamic70]

Deleted my comment again?

So I will ask it gain. Then what is this community for if not support?

[MichaelP]

I'm confused as well. Perhaps our esteemed contributor would enlighten us as to where to obtain support?

Canon 5DMk3, Canon 5DMk2, Canon 500D

Canon 70-200mm F2.8, Canon 24-70 F2.8, Canon 14mm F2.8, Canon 1.4X Multiplier

Canon TS-E 24mm

Epson R3000, 4880

Hasselblad 503 CXi

Zeiss 60mm F3.5, Zeiss 150mm F4, Zeiss 250mm F5.6

Adobe Photoshop with NIK extensions, Adobe Lightroom, Photomatix HDR

Platinum/Palladium Printer

[Miamic70]

Over a month now since first post and Canon has yet to resolve the issues!

[Waddizzle]

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@Miamic70 wrote:

Deleted my comment again?

So I will ask it gain. Then what is this community for if not support?

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This is a user forum.  While the forum is supported by Canon, it is for Canon enthusiasts.  Most every response that I have ever seen from a Canon moderator is a boiler plate response.  They will tell you if this a time critical issue to contact their support team.

Meanwhile, the folks around here are really just a bunch of geeks with Canon crystal balls, hoping they can help someone.

[Istvan]

Nálam mégis működik!

[Istvan]

[Miamic70]

Try and do a clean install update to latest version of Canon EOS Uility / DPP buddy!

[NeilOnslow]

This is unbelievable! I rely on the Canon Utility software and having updated to MacOS Sierra as always advised I now find I'm unable to download my images using the Canon Utility software!!

[MichaelP]

Shhhh...not too loud. In case you haven't seen, them's fightin werds. I have the same issues tho. My workaround is to download to Windoze, upload to a thumb drive, then download again on the mac. I would network the files, but the Sierra upgrade killed that connection so it's down til I can get around to fixing it. Wonderful, wonderful.