02-14-2024 06:50 PM
Does anyone have any new tips or trick to get EOS utility 3 to work every time while shooting tethered on the Mac Sonoma. Shooting with an R6. The only way I can get it to open is if I leave it plugged in, camera on, and restart my computer and even then it's a little iffy. Thanks!!
02-15-2024 07:36 AM
Have you authorized the USB connection in the security section?
I have no problem with EOSU3 and MacBook Air M2 w/Sonoma.
I do start EOSU3 directly rather than using the startup window.
02-15-2024 02:46 PM
I have "allow accessories to connect- always" what should it be?
02-15-2024 02:55 PM - edited 02-15-2024 02:56 PM
That's correct.
Have you checked to see if EOSU is asking for permissions under Files & Folders or Full Disk access?
02-15-2024 03:05 PM
EOS3 is showing full disk access. and then in files and folders EOS utility when I click it shows downloads with the tick mark to approved. It's interesting because when I leave the camera on and tethered and restart my computer it works, but as soon as I turn the camera off to change the battery it shows the "can't communicate via usb connection" error. So something weird happens...
02-15-2024 03:09 PM
@ktmillerphoto wrote:EOS3 is showing full disk access. and then in files and folders EOS utility when I click it shows downloads with the tick mark to approved. It's interesting because when I leave the camera on and tethered and restart my computer it works, but as soon as I turn the camera off to change the battery it shows the "can't communicate via usb connection" error. So something weird happens...
You could contact Canon support and see if they have any ideas.
05-03-2024 01:17 PM
I've found the old EU2 to be more reliable.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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