EOS Utility 3 and macOS Mojave

[yosser29]

Hi had a look through the forum and cannot see anything that might help so have to ask for assistance.

Just purchased a 5D Mk4 and loaded the latest EOS Utility 3, my macbook is running the latest version of macOS Mojave 10.14 but as soon as the camera is connected the EOS Utility crashes. 

Downloaded the latest version of Utlity 3 from the canon website but still crashes.

Seems there is incompatabilty betweet Mojave and Uitility 3. 

Is there a solution to this or is it Canon dragging their heels with a viable software update?

[Waddizzle]

“I'm not sure why anytime someone posts a question about macs, it turns into an OS bashing session (which really isn't helpful).  I find this interesting considering those casting aspersions don't actually seem to be qualified to do so.“

If it sounded like I was bashing the OS, that was not my intent.  I think Apple’s approach is highly effective against rouge software.

[johwiltb]

This worked perfectly. Thank you, and yes, I agree, the bashing is very unhelpful...I wish this was just at the top and I didn't have to wade the hateful waters to find it

[larrylilac]

Worked for me too on 10.14 Mojave, using the latest version (3.9.0) of Canon EOS Utility.

[sonny1751]

I also cannot use the Remote shooting Utility with a 7Dii or a 5Diii useing any Canon softwear on MacOS 10.14 Mojave. As of 15 Dec 18 Canon support site states 

"This software is not supported with the operating system selected and is not available for download."

Anyone know a work around in order for me to get back to work?

[yosser29]

The canon site now says this software is now supported by your OS Mojave? How is that? not updated any software from either apple or canon yet they suggest you do not need any additional drivers. Rubbish, still doesn't work Utility 3 still crashes as soon as I turn the camera on.

[sonny1751]

Canon site states
“Canon has not yet determined if this product will be compatible with the operating system selected. Please refer back to this site in the near future for updates”
But don’t hold your breath, as of 30/12/18 that have only got this far,
“Mac OS X 10.6 (Snow Leopard)
Mac OS X 10.7 (Lion)
OS X 10.10 (Yosemite)
OS X 10.11 (El Capitan)
OS X 10.8 (Mountain Lion)
OS X 10.9 (Mavericks)

[trthigp]

How does this solve the issue if this is your first canon camera and you dont have any previous versons of the canon utility app and you are running mojave? I have not been able to get my computer to work with my canon m50 since the begining. 

[RahulBhide]

Tim, you seems to have a lot of knowledge on this subject. I am having issues with DPP on mojave. I cannot delete photos and the program shuts down unexpectedly. Would you know what the issue is and if so is there a solution. Based on the Canon website there is no DPP version compatible with Mojave. Also do you know if Canon is updating DPP to work with Mojave? Thanks in advance.

[ManiT]

All,

For Mac OS Mojave, I have reinstalled EOs utility from https://support-in.canon-asia.com/contents/IN/EN/0200544302.html 

This works !!

Try this.

Regards,

Mani

[RahulBhide]

Hi Mani,

Thank you so much for your help regarding the EOS utility. Does the same apply to DPP and are you having any issues with DPP?

Thanks Rahul