04-01-2019 09:34 AM
Hi all,
Just wondering if anyone has had similar focusing errors with EOS Utility 3. We're capturing with a canon 5ds and a canon 50mm 1.4 USM lens camera settings are set to manual 1/60s, F10, ISO 400 and the lens is set to auto focus. We're capturing paper documents from an overhead rig but seem to keep getting a 'Focus Failure' error message. The temporary solution seems to be putting a hand or something into the frame for the camera to focus to then taking it away and capturing.
But because this error has become so frequent I just wanted to know if there was a solution?
Best,
Jo
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.