EOS Utility 2 for Windows 11

[gar722]

I bought a new computer with windows 11 and have not been able to download pictures from my 60D. It keeps saying to install utility 2. I've installed utility 3, but still get same message. I've not been able to find utility 2 for windows 11.

Thanks for you help, I've been trying to get this working for weeks.

[gar722]

I keep getting error message to install U2.

[jrhoffman75]

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@gar722 wrote:

I keep getting error message to install U2.

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Did you download and install EOSU 3.13.10?

[gar722]

Hello,

Where are you located?

[jrhoffman75]

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@gar722 wrote:

Hello,

Where are you located?

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It's in my signature, but why?

[normadel · Accepted solution]

So what are you doing about it?

[gar722]

I'm just trying to determine who is closest to me I want the original CD sent to me.

[jrhoffman75]

I don’t have the CD. You've been told how to get the program. I'm signing off. 

[gar722]

Thank you,

As I stated, when I tried to install what was recommended, the same error message came up, "update can not be installed, load original canon CD.

[Stephen]

Your camera was retired in 2019 and no longer qualifies for direct support from Canon USA. 

From the following page, you'll scroll down to "Software and Drivers," then manually select Windows 7 as your operating system (regardless that you're on Windows 11):
https://www.usa.canon.com/support/p/eos-60d 

Select:

Details
DOWNLOAD
File Name

ksd291a_installer.zip👈TAP HERE

File Description
This is an EOS DIGITAL software package for customers who cannot use bundled CD containing the EOS Digital Solution Disk Software.

The following applications are included in this package.
Digital Photo Professional 3.14.40 EOS Utility 2.14.10 EOS Lens Registration Tool 1.1.0 EOS Web Service Registration Tool 1.0.1 EOS Sample Music Picture Style Editor 1.14.20 Photostitch 3.1.23 ImageBrowser EX (The latest version will be installed via the Internet.)

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How to Download and Install

Please refer to the instructions below on how to download and install the software.

Exit all other applications when installing this software.

1. In the download page, input the serial number of the camera body printed on the label and download "ksd291a_installer.zip".

2. Unzip "ksd291a_installer.zip".

3. Double-click the "ksd291a_installer.exe" file unfolded in the unzipped file.

4. Follow the instructions on the screen to perform the installation.

[jrhoffman75]

That’s because you didn’t download 3.13.10 that I directed you to.