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06-24-2022 11:36 AM
I had not used my camera in awhile due to the pandemic and decreased travel, along with increased use of my iPhone. I recently took pictures at my niece's graduation and realized that I did not have the software downloaded on my new computer. I have tried downloading the software that I can find but am unable to open and download the pictures. Can someone confirm that I am using the correct download or if anyone else has had this problem. I hate for them to have this delay, and Canon has not been helpful so far.
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06-24-2022 12:36 PM
No software needed. Launch Image Capture and plug in the camera. the rest should be obvious.
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06-24-2022 11:41 AM
What kind of computer? Which OS?
Generally you don't need any software. You can either plug it in via USB, or use a card reader.
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06-24-2022 12:01 PM
I have a MacBook Pro, operating on Monterey. I had used it previously on my older MacBook.
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06-24-2022 12:36 PM
No software needed. Launch Image Capture and plug in the camera. the rest should be obvious.
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06-24-2022 02:11 PM
Thank you. It did work once I pulled up Image Capture.
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06-24-2022 03:52 PM
Sometimes Image Capture needs a kick in the pants.
