12-10-2022 04:21 PM - last edited on 12-13-2022 09:23 AM by Danny
I am trying to download the camera software to my Mac so that I can upload the photos and videos from my camera, but when it ask for my OS version it pops up as Ventura and there isn't that option to choose. I am stuck now I'm just trying to get everything off my camera
12-10-2022 04:28 PM
Hi, kasheeeez!
So that the Community can help you better, we need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
12-10-2022 05:09 PM
You can try using the macOS Ventura Image Capture tool. Another approach would be to use a USB SD card reader. By the way, I am able to use the (latest) Canon supplied software on my Mac mini (Intel) using Ventura 13.0.1 with my EOS R5.
- Pie Lover
12-10-2022 05:17 PM
I have a canon m50 mark ii
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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