08-29-2020 10:27 AM
Hi,
I have upgraded to the DPP 4 for Mac OS Catalina. I noticed that DPP does not save Collections window content when closed.
That is:
While DPP 4 is open I can create new collection and populate it with photos as needed
also I can use old collections and add there with photos as needed as well.
I keep my collections well below 20 (about 5 to 10).
Once I close DPP 4 and then re-open it - all my new collections are lost and if I used old collections - all added photos are lost as well, but the old photos are still in old collections.
I upgraded to Version 4.12.60.0 and the problem persists.
Something is preventing DPP 4to save the status of colletions.
Please help.
Solved! Go to Solution.
08-29-2020 11:16 AM
Welcome to the forum.
I just tried using Collections on boith my W10PC and MacBook Air with Catalina.
Collections are saved on both devices.
Go into System Preferences->Security & Privacy and ensure you have granted folder/disk access to DPP.
08-30-2020 04:45 PM
John,
Thank you for the hint.
I suspect it were in access rights. I already tried to grant full disk access to DPP, but without luck.
Once you confirmed the feature is working, I looked more closely. There was a conflict in user inteface settings between the old image of DPP restored from TimeMachine and the new DDP installed over. In DPP Preferences/View Settings I checked "Reset user interface"/Restore defaults at startup/Reset all user interface settings and after the restart everything works.
Thank you very much for support.
Arkady Bazhenov
Montville, NJ
08-29-2020 11:16 AM
Welcome to the forum.
I just tried using Collections on boith my W10PC and MacBook Air with Catalina.
Collections are saved on both devices.
Go into System Preferences->Security & Privacy and ensure you have granted folder/disk access to DPP.
08-30-2020 04:45 PM
John,
Thank you for the hint.
I suspect it were in access rights. I already tried to grant full disk access to DPP, but without luck.
Once you confirmed the feature is working, I looked more closely. There was a conflict in user inteface settings between the old image of DPP restored from TimeMachine and the new DDP installed over. In DPP Preferences/View Settings I checked "Reset user interface"/Restore defaults at startup/Reset all user interface settings and after the restart everything works.
Thank you very much for support.
Arkady Bazhenov
Montville, NJ
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