Digital Photo Pro - How to Select Folder

[PeteMc]

I just installed Digital Photo Professional 4 (v4.21.10.0) and it does not apper to let me choose any other folder than either Pictures or something from the Desktop (Win11).  I'm also not able to type in the Specified Folder field, onliy click on the Browse button that is also just the Desktop. 

I haven't spent the time yet to uninstall an reinstall.  And maybe move the Installer into the folder I want to use and see if that makes a difference.  But I figured I'd check here before I spent much time on it. 

Also...  Anyone have a "best" email address or link to send in a BUG Report to Canon. From what I've seen about DPP, it is not the best program.  But not reporting issues, even ones they know about, does not do any good in gettng problems resolved. 

[Stephen]

Consider spending some time with the software, reviewing the MANUAL, and contacting support before submitting a bug report to the software developers. You might be putting the cart before the horse. 

[PeteMc]

Actually, the problem is (semi) solved.  After opening DPP again, probably the 4th time, a number of other icons appeared and low an behold there was a My Computer.  Which is what I what I was expecting the first time. 

I think I'm still going to uninstall and clean out all the DPP folders and Reg entry and it probably is a corrupt installation.    As for the manual... did that and it was of no help for the issue (their HTML design did nothing but make it take 3 times as long too).  But as an FYI, on groups like this, that's not a helpful comment. If you have the answer great.  If not, well....  

[shadowsports]

Greetings,

The folder hierarchy (view) missing from the navigation pane in DPP is something specific to your software environment.  I doubt there is something corrupt or in the registry that's a problem.  We often see these types of issues when software such as OneDrive, Google Drive, Box or other types of cloud storage are in use.  May or may not apply in your situation.

The DPP installer can be run from any folder or directory.  It should be installed under a user with administrative privileges.  

@Stephen (Canon Mod) is one of the most caring and conscientious admins on the community, as well as a long time Canon employee.  He's here to help as all of us are.  

If you continue to experience any difficulties, just reply back. We're (all) more than happy to help.