DPP Won't Save Anything

[tennis400]

I'm new and just installed DPP 4.13.10.0 on a PC running Windows 10. When I edit a RAW photo and try save as JPG it shows it saving but nothing is  saved. Can anyone help? 

[jrhoffman75]

Welcome to the forum.

The Save option in DPP4 saves the edits you made to the RAW file.

If you want to create a JPEG you need to select Convert and save.

You can download the DPP manual from here:

[tennis400]

Thanks for the quick reply. Your explanation makes perfect sense but unfortunately it still didn't work. It says it is saving to the Filename I specified but nothing is saved. I even use search in Windows Explorer and there is no file with the name I chose. I'll keep trying and will look at the DPP manual. If you have any other thoughts it would be appreciated. Thanks again, Richard

[shadowsports]

Greetings,

Are you trying to convert and save to the same folder?

Try specifying a different directory.  

[tennis400]

Thanks. Yes I tried a different Folder but still no luck saving to a JPG file. I think the issue is my ANTI-VIRUS software (Avast Antivirus). Avast popped up the first time I tried to save and I allowed it but I think it is still stopping the save. Anybody else have this issue?  Thanks, Richard

[FloridaDrafter · Accepted solution]

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@tennis400 wrote:

Thanks. Yes I tried a different Folder but still no luck saving to a JPG file. I think the issue is my ANTI-VIRUS software (Avast Antivirus). Avast popped up the first time I tried to save and I allowed it but I think it is still stopping the save. Anybody else have this issue?  Thanks, Richard

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Try disabling Avast for a few minutes while you save.

FD

[tennis400]

YES, Disabling AVAST worked! Thanks for all the responses.  Richard