DPP 4.10.40 crash

[GP1]

I have downloaded the latest version (as of 8/15/19) of DPP 4 in the hopes it would fix the crash on edit image issue, but the same problem occurs.  In fact, it happens with ALL available versions of DPP.  I am on Win 8.1 64 -

ANyone having the same problem?  Is there a solution?

TIA!

[ztbell21]

Just reformatted my Lenovo ThinkPad L380 Yoga (Intel Core i5 64-bit multi-core processor, 16 GB RAM, 256GB SSD) and re-downloaded the latest version of DPP (4.11). Both 4.10.40 and 4.11 crash right after I open DPP on the ThinkPad.

It's not as much of an issue on a slower Pentium CPU (which I run on my custom desktop). The app started crashing more often recently and now crashes every time I re-open it. I've tried re-installing the app, re-installing Windows 10, and reformatting the laptop then reinstalling again, only to feel HELPLESS trying to fix this issue on my own.

Is there a bug or a software conflict that could be causing this crash?

[alexpilion]

What are exactly all the available versions of DPP you tried ?

I had crash on edit image, just over CR2 files after upgrading from a very old version to 4.10.50 on a Windows 7 x64 machine (homebuilt machine using AMD Phenom X4 , 12GB RAM and Nvidia 1050ti GPU)
Then I tried 4.10.20 , same results, no way to edit pics until I fetched an old dowloaded version, 4.7.21.

Once installed this have been working without any issue, not on evryday use but for about one year I NEVER had a crash. Nothing else changed on the system, not a single windows update just the old version, maybe you have an unlucky system that works fine only with such old versions too...

[ztbell21]

I've used versions from 4.0.0 on up. Only the latest 3 give me trouble on this fairly new laptop.

4.10.20 was the last version that worked on here.

[alexpilion]

Brilliant, that helped me. I figured out that 4.10.20 is almost working, basically it crashes only if I try to work on CR2 raw which has enabled the Automatic Lightning Optimization, but anyway I preferred to get stuck to 4.7.21 which has everything working as far as now.
Just wondering, can you set ALO checked on without troubles on DPP version 4.10.20?

[ztbell21]

Update: I re-formatted the drive and tried a clean reinstall of DPP 4.11 again last night... And this time it worked. Fingers crossed...

[ztbell21]

And this issue had NOTHING to do with ALO.