08-08-2026
11:37 AM
- last edited on
08-09-2026
09:40 AM
by
James_C
Hello. I want to report a firmware update problem about Canon R6 mark3 (1.1.0). After the firmware CR3 file acts a little weird. I am processing photos on my Macbook 16' M4 pro (Tahoe 26.5.2). After the firmware update I have two different problems. New updated firmware CR3 files shows so much darker ''Preview App'' images versus Quick look option on Mac and Previous pre-updated firmware CR3 files. For example I am opening older photos on same mac and operating system, everything is consistent. Newer files doesn't match on Preview App images. The second problem is The Instagram Stories. I can post normal posts as jpeg files. Colors, brightness etc are normal. But the Story photos looksso much darker and desaturated. It's not the problem with older pre-updated firmware photos. I tried multiple older and newer photos on the same laptop, same operating system, they are not the same anymore. New firmware update affacted badly on the Instagram Story images and preview App! But Photoshop (27.8) work normal!
08-08-2026 01:31 PM
Reporting to this Canon user social forum does not ensure that your message will get to Canon. There two other ways that you can submit your requests to Canon:
08-08-2026 01:43 PM
Try using Canon DPP4 and see if that app has a problem.
08-08-2026 04:30 PM
Use a file host and share two raw samples. One before and one after.
07/22/2026: New firmware updates are available.
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01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
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