07-26-2024 08:41 AM
Hello community!
After nearly 2 years of usage without any problem, my R3 RAW files do not work anymore in Apple Photos (since July 2024)
I have tried downloading the files on my MacBookPro (Sonoma) and Iphone, the files are imported but do not show on preview and cannot be open by Photos.
Any possible solution?
Thanks a lot
Andrea
08-12-2024 06:14 AM
No reply but it looks like Mac OS 15 beta works (see below)
08-12-2024 07:26 PM
Adding my voice to this thread saying I too am having a problem on an Intel Mac Pro Sonoma 14.6.1.
08-12-2024 08:52 PM
Thanks for your input. From what I have been told by Apple support the more people that voice a problem with this same issue the more likely it will be looked into.
08-16-2024 10:02 AM
Update to Canon CR3 Raw Files not working in Apple Photos app from Canon R3. On 8/14/2024 I updated the Photomator app. I now can work with Canon CR3 Raw files in both Photomator and Apple Photos. Not sure if this is a coincidence. I did not update the Photos app beyond Sonoma 14.6.1
08-16-2024 11:00 AM
Update 8/16/24 - I've just updated to Sonoma 14.6.1 and this has fixed all of my workflow issues with Canon CR3 Raw files and Apple Photos. I don't edit in Photos but all previously affected files (e.g. any files that were exported to folders after the issues began were showing as Preview icons) are now showing as image thumbnails. Uploading CR3 Raw files to Photos is also working fine.
08-19-2024 09:11 AM
If you update the OS, you update Photos. You can't choose *not* to update it!
08-19-2024 10:52 AM
Thanks for letting us know.
02-16-2026 07:56 PM - edited 02-16-2026 08:01 PM
I am now suddenly getting this problem with Mac OS Tahoe 26.3 and R5 Mark II CR3. MacOS Photos does not show the photo and cannot edit either. I have had my R5 Mark II for about 8 months now and no problem. This just started happening even before I updated the camera to Version 1.2.0. Thoughts?
The iPad version of Canon DPP needs a monthly subscription to export 😞
02-16-2026 08:46 PM
Since this topic is 2 years old and you revived another topic from last year, let's focus our efforts in one spot:
~Rick
Bay Area - CA
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