Canon EOS Utility (EOS Mark 5D IV) Software Lagging/Not Detecting Camera on a Windows 11 Desktop

[comrade_sadboi]

Hi all! I was wondering if anyone here has run into a similar problem where the latest version of the EOS Utility software works very slowly/fully freezes or does not properly detect the camera. However, when using an older version of the software on my Windows 10 laptop, I don't seem to be running into any issues of a similar kind. This makes me believe that the culprit must be the software rather than the camera itself, but I am still unsure as to what to do about this... I would really appreciate any thoughts/suggestions if anyone here has happened to run into a similar problem before : ) 

[Anonymous]

I am not having that experience. Why not go back to the EOS Utility version that was working for you?

[Waddizzle]

What brand of Windows 11 desktop are you running?  Did you build it?

Does it use an Intel chipset?  Are you using a USB hub or port expander?  If so, don’t.

Have you tried different USB ports?  Have you tried a different cable?