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Canon Connect App and CR2 files


I noticed before the July updates, we were able to import cr2 files on to the iphone and i could edit them how i would like and such. now after those updates, they get converted to JPEG, is it possible to stop that? or have an option whether you would want to convert it to jpeg when converting or keep it CR2 when importing through the phone.. thanks


Product Expert
Product Expert

Hi Bannedbarney,


Thanks for posting.


To allow us to better assist you, please reply with the following information:

  1. Which camera are you using?
  2. Are you using an iOS or Android device?
    1. Which version?
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

1) Canon Rebel T6i

2) iOS 10.3.1