Canon Camera Connect app dropped connection, can't reconnect

[Kdgrandstaff]

Hello! For some reason canon connect app disconnected my camera from the app and it’s now saying to register it. When I go through the steps it stops at the page where it shows the WiFi (which is correct) and won’t go any further.  The only option is to hit the x or go back. 

[Kdgrandstaff]

 

[shadowsports]

Greetings,

In the CC Application, use the hamburger menu (top right) select Manage Registered Cameras and delete any saved profile for your camera (if present).

Now on your camera's communication menu (you didn't say which body you owned), reset your camera's network setting (just network).  Now perform a re-pairing operation.

[Kdgrandstaff]

It says to register my camera. No manage camera option. I have a rebel t7 camera 

[shadowsports]

Greetings,

(If present).  If there are no saved profiles, proceed with repairing after you have reset the network settings on the camera.  See page 115 

eos-rebelt7-1500d-wfim-en.pdf (c-wss.com)

[Kdgrandstaff]

Got it to work. Thanks ALOT 

[zakslm]

Kdgrandstaff,

I had the same or similar problem yesterday trying to connect my camera to using the IOS CameraConnect app.  I think the app or my IOS may have been updated and had a similar problem in the past.  

Here are the steps (to the best of my recollection):

1. Clear all WiFi settings.  Steps:  Navigate to the WiFi Menu, Enable W-Fi NFC, press "Disp" to get to General sett. and press “Clear Wi-Fi Settings”.   That deleted “SET1” that contains the connection information including the password that the connects the camera to the phone.
2. Then mate the camera with the phone again per the instruction in the manual thereby creating a new SET1.  That made CameraConnect work again.

Good luck!

[shadowsports]

@kdgrandstaff,

Good work.  😃