11-18-2022 06:49 AM
Every time I shoot with my camera connected to my phone through the Canon Camera Connect app. The live view on my phone lags every 3 seconds. The live view on the camera seems to be working fine; the lag is there only on the live view on my phone. I noticed this problem 3 months back, and it has been that way ever since. Please help fix this situation. I'm a self-portrait artist, and this lag is affecting my work. The issue remains irrespective of whether it is connected through Bluetooth or Wifi. I have tried reinstalling and changing the device, but there is still no way out.
11-22-2022 12:59 PM
So that the Community can help you better, we need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.