Canon Camera Connect Iphone

[Naomi623]

Hello,

I have a problem with the Canon Camera Connect app on my Iphone. 

I have a Canon EOS M10. Previously the app has worked without a problem and I was able to import photos from my camera to my Iphone.

However, now I connect the camera to the internet and it works fine. It instructs me to open the app on my phone but once I do the phone does not recognise that the camera is connected. It says I cannot import the photos as my camera is not connected even though it is!

What should I do?

Thanks!

[Waddizzle]

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@Naomi623 wrote:

Hello,

I have a problem with the Canon Camera Connect app on my Iphone. 

I have a Canon EOS M10. Previously the app has worked without a problem and I was able to import photos from my camera to my Iphone.

However, now I connect the camera to the internet and it works fine. It instructs me to open the app on my phone but once I do the phone does not recognise that the camera is connected. It says I cannot import the photos as my camera is not connected even though it is!

What should I do?

Thanks!

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"What should I do?"

Thank Apple for the OS upgrade they recently released.  That could be the problem if your phone updated.