Cannot Download Images from EOS Rebel T7i to iPad Pro using Canon Connect

[lizthehag]

I had no trouble downloading images from my EOS T7i to my ipad pro two days ago.  Now I get a yellow exclamation point saying image cannot be downloaded to this smart phone.  The Cannon Connect app does have an update, but everytime I update an app it doesn't work very well and I am nervous about doing that.  Any other suggestions other than the delete the app and reinstall or update?

Thanks

[rs-eos]

I would try updating the app, then if the new update continues to fail, delete and re-install.

Another workaround is to purchase either the USB camera connection cable, or the SD-card reader cable.  If going this route, be sure to get the version for your iPad's connector (lightning vs USB-C).  I use these myself to import photos directly into Apple's Photos app.