Camera Connect App User Guide

[npsit]

Where is the User Guide for the Camera Connect App? Also, why doesn't his app transfer images with the location information?

That being said, I have successfully installed and used the app with my G7X. My informal User Guide for using this app is as follows. Any suggested "improvements" to this guide would be appreciated.

Getting Started and 1st Time Connecting

1. Install the "Canon Camera Connect" app on your smartphone.
2. On your camera in the "Change Camera Settings" Menu, select "Wi-Fi Settings"

• Select "Reset Settings" to set the Wi-Fi settings to the default. (I suggest this just to make sure all settings are cleared).
• Turn Password to "On" (if desired).
• Select "Change Device Nickname" and enter a name for your camera, i.e., “My Camera”.
• Exit Camera Settings menu.

1. Close the Camera Connect app if it is still open on your smartphone.
2. Press the "Mobile Device Connect" button on camera.
3. Register a designation for one-touch connection by selecting smartphone symbol.
4. On your smartphone, go to Wi-Fi settings and select the Canon Wi-Fi SSID hotspot from list.
5. Using the password displayed on the camera, enter the password on your phone's Wi-Fi setting (if password is turned on in item 2 above).
6. Be patient waiting for camera/phone to make a Wi-Fi connection.
7. Once connected, launch Camera Connect app on your smartphone. Note:Things seem to work best if you launch the app after you have connected to the camera Wi-Fi.
8. Select your device on the camera,i.e., "iPhone" in my case.
9. If everything is connected properly, the smartphone app should show your camera's name at the bottom of the app screen (Success!). Note: if you press the ON/OFF button on your camera, the connection will be lost. Now you should now only work within the phone app.After you have completed the Getting Started steps above, in the future you only need to do the following steps to use Camera Connect.

Connecting to Camera

1. Close Canon Camera Connect app if it is still open on your smartphone.
2. Press "Mobile Device Connect" button on camera.
3. Using your smartphone, go to Wi-Fi settings and select the Canon Wi-Fi SSID hotspot.
4. Once connected, launch Camera Connect app on your smartphone. Note: It seems that things work best when you launch the app after you have connected to camera Wi-Fi.
5. The camera/phone should automatically connect.Camera Connect has three button options, “Images on camera”, “Remote Shooting”, and “Location information”.Images on camera
6. Use this selection to transfer images from the camera to your phone.

Using the Camera Connect App

1. Connect the camera to your phone and launch Camera Connect app.
2. Select “Images on camera” button on the app.
3. Camera images will be displayed on the phone. Note: If you have added location information to photos, a small satellite symbol will be displayed in the top left corner of each photo that has gps data attached.
4. Select a photo you wish to transfer and then hit phone symbol on the bottom of the screen to transfer image. Note: I haven't yet figured out how to transfer several images a once.
5. When transferring photos via this option in Camera Connect, location information is not transferred (see comments below in "Location information" section.Remote Shooting
6. Use this selection to remotely operate the camera with your phone.

Remote Shooting 

1. Connect the camera to your phone and launch Camera Connect app.
2. Select “Remote Shooting” button on the app.
3. The camera lens will automatically come out and a live image will be displayed on the phone.
4. You can zoom in/out and trigger the shutter via your Camera Connect app.
5. When operating via Remote Shooting, the camera only works in “P” mode.
6. Movie recording is not possible in Remote Shooting.Location information
7. Use this selection to add the location information to images on the camera. The process involves first telling your phone to start logging locations, by date and time, and then later adding this location information to images with matching dates and time. For this feature to work, the camera needs to have the same date and time as your phone (Use camera Settings to change the date and time on your camera). There are two choices within the Location Information:

• Begin (End) Logging: Select this button to start or stop you camera from logging location information. You need to start the logging prior to taking photos that you wish to tag with location information. Note that you do not need to have the camera connected for this step and the logging will continue even when the Camera Connect app is closed. Also note that phone logging will increase the battery usage on your phone. After you have taken your photos with your camera, select End Logging to stop phone logging.
• Send Location Information: Connect the camera to your phone (Make sure you have already closed the app on your phone before starting the connect steps) and select this button to add location information to images taken on the camera while your phone was set to location logging. After you have done this, you can go to “Images on the Camera” button to review the images – Those with location information will have a small satellite symbol displayed on the top left of the screen. Note that all photos transferred with the “Images on the Camera” transfer function will not transfer the logging information. You need to transfer the images directly off the SD Card via an SD card camera reader cable to your phone or to your computer in order to transfer the images with location information. (Hopefully Canon will change this limitation some day)

[BernardWessels]

I recently upgraded to IOS 10 on my iphone6. After that the Canon Camera Connect software does not work. Cannot connect powershot S110 to iphone6. I deleted and reinstalled the app. Still does not work. I then installed the outdated Canon Camera Window software AND IT WORKED !!!????  How can I get the Canon Camera Connect software to work ???

[Miamic70]

Ridiculous that a major corporation like Canon seems to have a software / firmware division run my a bunch of amateurs. These type of constant failures are unacceptable. 

[npsit]

I am able to still connect my iOS 10.0.2 iPhone 6 to my G7X camera. If you are having problems connecting, try to reset your camera (See post 22 above for info on resetting camera). Good luck.

[LGGreen31]

I am using a Canon sx60hs and an iphone 5 with the Canon Camera Connect App. I start logging before taking photos. I can then connect the camera to the Iphone. The camera/phone connects OK. I can view images. I can do remote shooting. Adding locations adds the same location to all the photos, the location when I started logging. The system used to work for me but now it doesn't. Anyone any ideas?

[ninadsawe]

I am not able to use my canon 70 D on iphone 7 😞 look like new update on app destroyed the app.

[npsit]

Have you checked to see if your camera has the same time as your iPhone? Location logging requires the two devices to have their clocks in sync. I am not to sure how close they need to be (within 1 minute, within 1 hour, etc.?).

[LGGreen31]

The times are the same on both devices. I have been  a long way out of sync on my travels and it always seems to work OK. I think I have been hours out and it as still worked.

[npsit]

I am able to still connect my iPhone 6 with Camera Connect 1.3.20.49

I did notice that in order to connect with iOS 10.0.2 I had to select "Renew Lease" after selecting the Canon wifi signal to get things to work. I only had to do this once and the next time it connected as normal. Give this a try...

[wblotner]

I have a SX710HS it connects great to my iphone. My husband has the same phone and we can;t connect to his. IS it limited to 1 connection?

[ADM1964]

Dear colleagues,

I have this error message in Camera Connect : 

Cannot use this function with the value for [viewable imgs] currently set on camera.

I can only press OK. to exit the message. So this option does not work.

The othe two menu options (Images on Camera, and Camera settings) work fine - so to connection with my EOS80D is OK.

=> What setting is "wrong" on my 80D ?  I've tried it in and out Live View, in program mode "P", in "A+",  but no change...

Please advise.  THANKs !