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Camera Connect App User Guide

npsit
Contributor

Where is the User Guide for the Camera Connect App? Also, why doesn't his app transfer images with the location information?

 

That being said, I have successfully installed and used the app with my G7X. My informal User Guide for using this app is as follows. Any suggested "improvements" to this guide would be appreciated.

 

Getting Started and 1st Time Connecting

  1. Install the "Canon Camera Connect" app on your smartphone.
  2. On your camera in the "Change Camera Settings" Menu, select "Wi-Fi Settings"
  • Select "Reset Settings" to set the Wi-Fi settings to the default. (I suggest this just to make sure all settings are cleared).
  • Turn Password to "On" (if desired).
  • Select "Change Device Nickname" and enter a name for your camera, i.e., “My Camera”.
  • Exit Camera Settings menu.
  1. Close the Camera Connect app if it is still open on your smartphone.
  2. Press the "Mobile Device Connect" button on camera.
  3. Register a designation for one-touch connection by selecting smartphone symbol.
  4. On your smartphone, go to Wi-Fi settings and select the Canon Wi-Fi SSID hotspot from list.
  5. Using the password displayed on the camera, enter the password on your phone's Wi-Fi setting (if password is turned on in item 2 above).
  6. Be patient waiting for camera/phone to make a Wi-Fi connection.
  7. Once connected, launch Camera Connect app on your smartphone. Note:Things seem to work best if you launch the app after you have connected to the camera Wi-Fi.
  8. Select your device on the camera,i.e., "iPhone" in my case.
  9. If everything is connected properly, the smartphone app should show your camera's name at the bottom of the app screen (Success!). Note: if you press the ON/OFF button on your camera, the connection will be lost. Now you should now only work within the phone app.After you have completed the Getting Started steps above, in the future you only need to do the following steps to use Camera Connect.
Connecting to Camera
  1. Close Canon Camera Connect app if it is still open on your smartphone.
  2. Press "Mobile Device Connect" button on camera.
  3. Using your smartphone, go to Wi-Fi settings and select the Canon Wi-Fi SSID hotspot.
  4. Once connected, launch Camera Connect app on your smartphone. Note: It seems that things work best when you launch the app after you have connected to camera Wi-Fi.
  5. The camera/phone should automatically connect.Camera Connect has three button options, “Images on camera”, “Remote Shooting”, and “Location information”.Images on camera
  6. Use this selection to transfer images from the camera to your phone.
Using the Camera Connect App
  1. Connect the camera to your phone and launch Camera Connect app.
  2. Select “Images on camera” button on the app.
  3. Camera images will be displayed on the phone. Note: If you have added location information to photos, a small satellite symbol will be displayed in the top left corner of each photo that has gps data attached.
  4. Select a photo you wish to transfer and then hit phone symbol on the bottom of the screen to transfer image. Note: I haven't yet figured out how to transfer several images a once.
  5. When transferring photos via this option in Camera Connect, location information is not transferred (see comments below in "Location information" section.Remote Shooting
  6. Use this selection to remotely operate the camera with your phone.
Remote Shooting 
  1. Connect the camera to your phone and launch Camera Connect app.
  2. Select “Remote Shooting” button on the app.
  3. The camera lens will automatically come out and a live image will be displayed on the phone.
  4. You can zoom in/out and trigger the shutter via your Camera Connect app.
  5. When operating via Remote Shooting, the camera only works in “P” mode.
  6. Movie recording is not possible in Remote Shooting.Location information
  7. Use this selection to add the location information to images on the camera. The process involves first telling your phone to start logging locations, by date and time, and then later adding this location information to images with matching dates and time. For this feature to work, the camera needs to have the same date and time as your phone (Use camera Settings to change the date and time on your camera). There are two choices within the Location Information:
  • Begin (End) Logging: Select this button to start or stop you camera from logging location information. You need to start the logging prior to taking photos that you wish to tag with location information. Note that you do not need to have the camera connected for this step and the logging will continue even when the Camera Connect app is closed. Also note that phone logging will increase the battery usage on your phone. After you have taken your photos with your camera, select End Logging to stop phone logging.
  • Send Location Information: Connect the camera to your phone (Make sure you have already closed the app on your phone before starting the connect steps) and select this button to add location information to images taken on the camera while your phone was set to location logging. After you have done this, you can go to “Images on the Camera” button to review the images – Those with location information will have a small satellite symbol displayed on the top left of the screen. Note that all photos transferred with the “Images on the Camera” transfer function will not transfer the logging information. You need to transfer the images directly off the SD Card via an SD card camera reader cable to your phone or to your computer in order to transfer the images with location information. (Hopefully Canon will change this limitation some day)
 
114 REPLIES 114

I don't believe the type of camera affects what is displayed on CC's home screen. As I indicated before, my CC app does not display a "Camera settings" button. My app shows the same three buttons on both my iPhone as well as my iPad.

 

It is interesting that the iTunes Store shows CC with 4 buttons, my three buttons and the Camera settings button. My app automatically updated a month or so ago so I don't know why the iTines screen shots are different.

seandx
Contributor
My theory is that Canon does not wanna make location information easy to use to drive gps module sales

seandx
Contributor
I just got information from Canon tech support, location information is not supported for EOS 70D. It is available for Powershot. I am very disappointed to say the least.

 I doubt the Canon's limited support for CameraConnect is to drive their gos module sales. It is obvious though that they have not put much effort into a tool that can be very useful. A user guide for CC is essentially non existent and the inability for the app to transfer images WITH GPS INFO ATTACHED demonstrates a lack of interest in supporting the app. They have updated the app (primary bug fixes) 4 times in 2015.

LisaBadalamenti
Apprentice

I had no problem installing the app and connecting to my Rebel t6i when I first purchased late last year. I have since gotten a new iPhone 6s and I cannot seem to get the app to function properly. I have deleted and reinstalled the app, re-synced with the wifi encryption key, and now the issue I am having is when actually opening the app the images do not seem to load. Is this an easy fix? Am I doing something wrong? 

Thank you!

Lisa

Eclaire
Apprentice

Is there a way to set up my phone and my iPad in different screens on my camera.

Eclaire
Apprentice

Can i link the app to my phone and ipad. I linked it to the phone but i cant get it linked to the ipad. 

To switch between iPhone and iPad, I go to my camera's Menu (Change camera settings) -> Mobile Device Connect Button and remove the current designation. Then when you go through the connection process, it will give you the option to select a different device, To switch back to the original device, you need to remove the current device again.

I was happy to transfer my pictures from camera (IXUS285HS) to iPad successfully after I had installed 'camera connect' app. A few days later I did struggled, but finally got there. Now -- third time I've been trying for three hours to no avail. The camera wants me to start dedicated app on target device; iPad wants me to operate the camera to establish connection. It's frustrating...

handman613
Apprentice

I cannot seem to get it to work since I upgraded myiPhone 6 to iOS 9? I retraced all the steps and my canon connect app does not find the camera even after I am connected to the camera's wifi network

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