help please Cannon eos 4000d dummy battery

[gunend]

hello there, 

i have cannon eos 4000d i bought a ACK-E10 5V usb dummy battey and i paird it with adapter, it works fine i left it turn on 24 hours without problem, but when i connect it to pc via usb cable (another cable A to Mini B) , the dslr disconnect after like 2-3mins. it said Change battery pack.

is there any solution for this problem? i searched a lot without luck.

[kvbarkley]

Is this a Canon OEM product? AFAIK, all the canon ones have to plug into a mains outlet. USB cannot supply enough power, which is why you cannot charge the batteries in the camera.

[gunend]

yes its oem, what should i do ? does it need to be connect hdmi to the pc ? and for that i need capture card or should it be okay with the software? eos i mean. 

[Waddizzle]

You’re correct.  It is not a Canon product.  It is similar to a product made by Tether Tools.  But, I think this one comes from a company named Andoer.  Simply put, they don’t work. 

[gunend]

i still have same issue please help

[Waddizzle]

Buy a real Canon adapter, which does not have a battery.  Your gear does not work.  Period.