02-07-2026
12:56 AM
- last edited on
02-07-2026
08:05 AM
by
Danny
I moved this post from the lens area to general discussion area as I think this would be better suited here as I'm new here and new to all this posting answering stuff. So getting back into some photography more now than ever after a long break. Anyways I've purchased a bunch of great shape used Canon equipment and some new stuff too. My big question in that 99% of my used equipment I registered on My Canon Account without any issues even though it's not warrantied anymore. I like to register in case I elect to get service and just keep track of my equipment or in case of theft. So when I went to register the EF 2X II extender I could not because it was previously registered to the prior owner under its serial number. Is there a way to register it in my name under my account since I purchased it from the previous owner. The previous owner is checking into deleting it from his account. I have the extender and obviously the serial number in hand. I'm just wondering if this is possible?
Thanks- Mike
02-08-2026 10:43 AM
"I’ve contacted original owner he is checking to see if he can delete it from his account."
That's the problem. He has to remove it because it can't registered twice.
02-08-2026 11:32 AM
I’m still waiting for the previous owner to de-register the extender. Doesn’t seem to be at the top of his priority list at this point.
Mike
02-13-2026 04:24 PM - edited 02-13-2026 04:30 PM
JR,
I got a hold of Canon on the phone today explained the situation to them, and they said "sorry" if the last owner registered it, they could not re-register it in my name even though it had been sold to me. Anyways thanks for the help.
BTW the last owner said he was not able to de-register the extender, Canon rep said if it was once registered it could not be registered again, and sounded like it did not matter if the previous owner de-registered it or not.
Thanks Mike
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