02-04-2023 01:15 PM - last edited on 02-04-2023 02:22 PM by Danny
Hi there I just bought a dm-e100 microphone for my canon Eos r10 and it keeps saying the microphone is not compatible and this is the second microphone I have tried.
02-04-2023 02:14 PM
I'm assuming that microphone connects to a 3.5mm stereo mic input? (Canon doesn't list that detail out in any of their microphone specs pages). It also appears that it isn't a powered mic (though also cannot tell that from the specs).
What specific settings are you using on your camera when connecting this mic?
This is the one time where I've now gone to third-party microphones for the past several years. I didn't have much luck with, or didn't get the sound quality I wanted from Canon brand mics. For the past few years, I've been using an Azden stereo mic. Connects via 3.5 mm stereo jack and you power it with two double-A batteries. I've used this unit successfully with my prior Vixia camcorders, a 5D IV and now on a EOS C70. There would be other brands for sure that should also work for you in case you cannot get the Canon mic working or if it doesn't live up to your expectations.
02-04-2023 02:21 PM
For my settings I just use what it gives me I don’t touch it. I’m brand new to the camera community so I don’t know what they all do and mean 😞
02-06-2023 07:21 AM
We're going to need details in order to help troubleshoot. If you go into the audio settings on your camera, what are the settings there? Did you look into the User Manual on how to set up audio for use with an external microphone?
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 18.104.22.168
PowerShot SX420 IS - Version 22.214.171.124
PowerShot 620 HS - Version 126.96.36.199
PowerShot SX720 HS - Version 188.8.131.52
PowerShot G1X Mark III - Version 184.108.40.206
PowerShot G7X Mark II - Version 220.127.116.11
PowerShot G9X Mark II - Version 18.104.22.168
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.