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vixia hf s10 does not recognize class 4 sandisk 32gb card

jimvixia
Apprentice

After finding a class 4 32gb class 4 card and initializing it the camera does not recognize it.  Anyone have a solution?

3 REPLIES 3

Mark35mmF2
Product Expert
Product Expert

Hi there,

This camera should accept SDHC memory cards up to 32GB so if possible I would recommend trying one more SD card, but if it is still unreadable then the camcorder's SD memory slot may be damaged. This unit is past its repairable life so if that is the case then replacement would be recommended.

beyontheblue
Enthusiast

Did you initialize in the camera or another device?

jimvixia
Apprentice

The card was initialized in the camera.  The camera does not recognize the card as a class 4.  Card is a sandisk SDHC 32gb class 4

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