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Vixia HF21.Start/Stop does not work


I just got a Vixia HF21 and the Start/stop on the camera does not work.  It works fine on the Display, but not on the camera.  There is an Icon that looks like a solid gear that says "off". but I can not find it in the owners manual and am not sure if it is even related.  Is the button broke, or is there a way to disable it?





Hi CGBowhunter!


Thanks for posting.


If at any time the camcorder is still accessing the memory (access light will be flashing), the START/STOP button will not start recording.  Look to make sure the light is not longer on, then try pressing the START/STOP button.

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Well unfortunately it appears the main Start/stop button is broke.  And even more unfortunate, I found canon longer supports the the Hf21.   Ended up finding a HF R 400.  Should be here next week.  


Happy recording